Ensure the safe arrival of your frogs or geckos during extreme weather conditions with our Extreme Weather Packaging Upgrade. Adding this upgrade to your order allows us to ship your live animals when overnight temperatures drop to the mid to upper 20s°F—conditions that would otherwise delay shipping.

This upgrade includes additional insulation, heat packs, and specialized packing techniques to help maintain a stable environment for your animals during transit. However, specific conditions apply, and we strongly encourage you to contact us if you’re unsure whether this upgrade is necessary for your location.

Important:

• This upgrade does not guarantee shipment in all extreme weather conditions.
• We reserve the right to hold shipments if we determine that temperatures are too severe for safe delivery.
• Refunds for this upgrade are not provided if shipping remains unsafe despite the added packaging.

If you have any questions, please reach out before placing your order!